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How to cancel giga gigaAI bundle (AI Fiesta aggregator, 15+ models) via StarHub giga before it bills you

ActiveAuto-bills SGD 19.90/mo

Will you be charged?

Yes, unless you cancel. The subscription renews as a paid plan when you stop being eligible, at SGD 19.90/month.

The offer

Free period
As long as you stay eligible.
Price after
SGD 19.90/month
Card at claim
Unknown: the official terms don't say
Claimed in
giga app
Where
Singapore

How to cancel

giga app

  1. Open the giga app and go to the mega menu.
  2. Select "Cancel line" and follow the steps. You get a confirmation email.
  3. Submit at least 3 working days before your next renewal cycle; the line stays active until the last day of the current cycle.

If you are moving your number to another telco, do not cancel; port out instead. Cancelling or moving to a standard plan ends gigaAI immediately.

from giga.com.sg

Refunds and what you keep

"You can continue to enjoy giga's services till the last day of the current cycle"; the page makes no refund statement (https://www.giga.com.sg/FAQs_Details.aspx?QuestionId=4780). gigaAI entitlements "will be immediately and permanently forfeited at the exact point of termination or cancellation" (https://www.giga.com.sg/TnC).

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